How To Reset Nic Card Windows 10

Troubleshooting network problems in Windows

If yous tin't go e-mail, scan the spider web, or stream music, chances are y'all're not connected to your network and tin't go onto the net. To set the problem, here are some things you can try.

Things to try first

Attempt these things beginning to help you fix or narrow downwards the connectedness problem.

Make sure Wi‑Fi is turned on. Select the "No internet connection" icon on the right side of the taskbar, and brand certain Wi-Fi is turned on. If information technology isn't, select it to turn it on. As well, make sureAirplane fashion is turned off.
Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, come across if a Wi-Fi network you recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they endeavor to connect to it. If it saysConnected underneath the network proper name, selectDisconnect, expect a moment, and so selectConnect again.
Attempt connecting to a network on a different frequency band. Many consumer Wi-Fi routers broadcast at ii different network frequency bands: ii.4 GHz and v GHz. These will appear every bit separate networks in the listing of bachelor Wi-Fi networks. If your list of available Wi-Fi networks includes both a 2.4 GHz network and a v GHz network, try connecting to the other network. To learn more nigh the differences betwixt ii.four GHz networks and 5 GHz networks, check out Wi-Fi issues and your home layout.
Brand sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator calorie-free usually shows when it's on.)
Run the Network troubleshooter. The Network troubleshooter can aid diagnose and fix common connexion issues.

To run the Network troubleshooter

Select theBeginning button, and then type settings. SelectSettings>Organisation > Troubleshoot > Other troubleshooters.
NetherOther, selectNetwork Adapter > Run.
Follow the steps in the troubleshooter and come across if that fixes the problem.

Restart your modem and wireless router. This helps create a new connection to your internet access provider (ISP).

When you practice this, anybody that is continued to your Wi-Fi network will be temporarily disconnected. The steps you have to restart your modem and router can vary, but hither are the general steps.

Note:If yous have a cable modem/Wi-Fi router combo device, yous simply need to follow the steps for the single device.

Unplug the power cablevision for the router from the power source.
Unplug the power cable for the modem from the power source.

Some modems have a backup battery. If you unplug the modem and lights stay on, remove the battery from the modem.
Wait at least 30 seconds or and so.

If you had to remove the battery from the modem, put it back in.
Plug the modem back into the power source. The lights on the modem will blink. Look for them to finish blinking.
Plug your router back into the power source.

Wait a few minutes for the modem and router to fully power on. You can usually tell when they're prepare by looking at the status lights on the ii devices.
On your PC, try to connect once again.

Connexion problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Isp (Internet service provider). Try the following steps to help narrow downward the source of the problem.

If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a dissimilar website. If the website opens, there might be a trouble with the specific website. If you can't connect to another website, go to the next stride.
On another laptop or telephone, try to connect to the same network. If y'all tin can connect, the source of the problem is likely due to your device—go to the department Network troubleshooting on your device. If you tin't connect to the network on whatever device, keep to the side by side stride.
Check to come across if there is a trouble with the connection to your Wi-Fi router. Exercise this by using a ping test.
1. Select Search on the taskbar, blazonCommand prompt. TheControl Prompt push button will announced. To the right of it, selectRun as ambassador >Yes.
2. At the command prompt, typeipconfig, and so selectEnter. Look for the proper noun of your Wi-Fi network within the results, and then detect the IP address listed adjacent toDefault gateway for that Wi-Fi network. Write down that address if you demand to.For instance: 192.168.one.one
3. At the prompt, blazonping <DefaultGateway> and so selectEnter.For case, blazonping 192.168.1.ane and selectEnter. The results should be something similar this:

Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
Reply from 192.168.ane.ane: bytes=32 time=5ms TTL=64
Reply from 192.168.1.one: bytes=32 time=5ms TTL=64
Answer from 192.168.1.1: bytes=32 time=5ms TTL=64
Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = iv, Lost = 0 (0% loss), Approximate circular trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If you see results like this and are getting a reply, then yous take a connectedness to your Wi-Fi router, so there might exist a trouble with your modem or Isp. Contact your ISP or cheque online on some other device (if yous can) to come across if there's a service outage.

If the results of the ping test signal that you lot are non getting a respond from the router, try connecting your PC directly to your modem by using an Ethernet cable (if y'all can). If you can connect to the internet using an Ethernet cable, it confirms the connectedness problem is due to the Wi-Fi router. Brand sure you lot've installed the latest firmware and meet the documentation for your router.

Run network commands

Effort running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and flush and reset the DNS client resolver cache:

Select Search on the taskbar, blazonCommand prompt. TheCommand Prompt button will appear. To the right of information technology, selectRun as administrator>Yes.
At the command prompt, run the following commands in the listed club, so check to see if that fixes your connexion problem:
- Typenetsh winsock reset and select Enter.
- Typenetsh int ip reset and selectEnter.
- Typeipconfig /release and selectEnter.
- Typeipconfig /renew and selectEnter.
- Typeipconfig /flushdns and selectEnter.

Uninstall the network adapter driver and restart

If the previous steps didn't work, try to uninstall the network adapter commuter, and then restart your computer. Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update.

Before uninstalling, make sure you take drivers available as a backup. Visit the PC manufacturer'south website and download the latest network adapter commuter from there. If your PC tin't connect to the internet, you'll need to download a driver on a different PC and save it to a USB wink drive so you lot can install the driver on your PC. You'll need to know the PC manufacturer and model proper name or number.

Select Search on the taskbar, typeDevice Managing director, and then selectDevice Manager from the list of results.
AggrandizeNetwork adapters, and locate the network adapter for your device.
Select the network adapter, press and agree (or right-click), and so selectUninstall device > theTry to remove the commuter for this device check box >Uninstall.
After uninstalling the commuter, select theStartpush button >Ability >Restart.

Later on your PC restarts, Windows volition automatically await for and install the network adapter driver. Bank check to see if that fixes your connectedness problem. If Windows doesn't automatically install a driver, endeavor to install the backup driver you saved earlier uninstalling.

Check if your network adapter is compatible with the latest Windows Update

If you lost your network connectedness immediately after upgrading to or updating Windows 11, information technology's possible that the current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the recent Windows Update:

Select theStart push, and so enter settings. SelectSettings> Windows Update>Update history> Uninstall updates.
Select the almost recent update, then selectUninstall.

If uninstalling the almost recent update restores your network connexion, cheque to see if an updated commuter is available:

Select Search on the taskbar, typeDevice Manager, and so selectDevice Manager from the listing of results.
AggrandizeNetwork adapters, and locate the network adapter for your device.
Select the network adapter, press and hold (or right-click), then selectUpdate driver > Search automatically for updated commuter software, and and so follow the instructions.
After installing the updated driver, select theGet-gopush >Ability> Restart if you lot're asked to restart, and come across if that fixes the connection outcome.

If Windows tin can't discover a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter commuter from there. You lot'll demand to know the PC manufacturer and model proper name or number.

Do one of the post-obit:

If you lot couldn't download and install a newer network adapter driver, hibernate the update that's causing you to lose your network connection. To larn how to hide updates, run into Hide Windows Updates or driver updates.
If y'all could successfully install updated drivers for your network adapter, then reinstall the latest updates. To do this, select theKickoff push, then enter settings. SelectSettings>Windows Update > Check for updates.

Use network reset

Using network reset should be the concluding step you endeavour. Consider using information technology if the steps to a higher place don't assistance to get you connected.

This can help solve connection problems you might have after upgrading from Windows x to Windows 11. It can as well help to fix the trouble where y'all tin can connect to the internet, but can't connect to shared network drives. Network reset removes whatever network adapters y'all have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set up to the defaults.

Select theCommencement push button, and so enter settings. SelectSettings>Network & internet >Advanced network settings > Network reset.
Open Network & Internet Condition settings
On theNetwork reset screen, selectReset now >Yes to confirm.

Look for your PC to restart, and run across if that fixes the problem.

Notes:

After using network reset, you might need to reinstall and set upwardly other networking software yous might be using, such equally VPN client software or virtual switches from Hyper‑V (if you're using that or other network virtualization software).
Network reset might set each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help brand your PC more secure. However, if your PC is used for file or printer sharing, yous'll need to make your PC discoverable again past setting it to utilize a private network profile. To do this, select theOffset button, and then enter settings. SelectSettings>Network & cyberspace >Wi-Fi. On theWi-Fi screen, selectManage known networks > the network connexion yous want to modify. UnderNetwork profile blazon, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might accept different advanced settings yous can change based on your network surround or connectedness preferences.

Check the Wireless Mode setting for your network adapter and make sure it matches the capabilities of the network you're trying to connect to. If information technology doesn't match, you won't be able to connect, and the network might not appear in the list of bachelor networks. The Wireless Mode will often be set to Auto or something similar by default, which enables connection for every kind of network that's supported.

To find the wireless manner setting

In Device Manager, selectNetwork adapters, and and so double-click the network adapter name.
Select theAdvanced tab and look for aWireless Mode setting. Brand sure it'south set to the way your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, cardinal, network name (SSID), and so on. If y'all can't connect to a Wi-Fi network that you could connect to earlier, it's possible that the network settings might have inverse or the profile is corrupted.

To ready this, remove (or "forget") the network connectedness, then reconnect to the network. When you forget a network connexion, it removes the Wi-Fi network contour from your PC.

To forget a network

Select theShowtime button, then enter settings. SelectSettings>Network & internet.
SelectWi-Fi, then selectManage known networks.
Select the network y'all desire to forget, then selectForget.

Afterwards, select the Wi-Fi icon on the taskbar and attempt to reconnect to the network to renew the network connexion.

Bank check your home layout

Your Wi-Fi network might be affected by the network'south frequency band, channel congestion, and/or signal strength. For more than info, see Wi-Fi problems and your home layout.

Check for additional symptoms for the "No internet connectedness" icon.

There may be additional troubleshooting steps you can try, depending on which symptoms you're having. To view these steps, bank check out Wi-Fi connection icons and what they mean.

Related topics

Setting upward a wireless network
How to find your wireless network password
Analyze the wireless network report
Wi-Fi tools and apps
Make a Wi-Fi network public or individual in Windows

Things to endeavour first

Try these things offset to aid you prepare or narrow down the connection trouble.

Brand certain Wi‑Fi is turned on. Select the "No cyberspace connection" icon on the right side of the taskbar, and brand certain Wi-Fi is turned on. If it isn't, select information technology to turn it on. Too, make certain Aeroplane mode is turned off.

Afterwards, see if a Wi-Fi network you recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to information technology. If it says Connected underneath the network name, select Disconnect, wait a moment, and so select Connect again.
Try connecting to a network on a different frequency ring. Many consumer Wi-Fi routers broadcast at two different network frequency bands: 2.4 GHz and v GHz. These volition appear as carve up networks in the listing of available Wi-Fi networks. If your list of available Wi-Fi networks includes both a two.iv GHz network and a v GHz network, try connecting to the other network. To acquire more than about the differences betwixt two.4 GHz networks and 5 GHz networks, check out Wi-Fi problems and your domicile layout.
Brand sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator calorie-free usually shows when information technology'due south on.)
Run the Network troubleshooter. The Network troubleshooter tin can help diagnose and fix common connection bug.

To run the Network troubleshooter

Select the First push >Settings > Network & Internet > Status.
Open Network & Internet Status settings
Nether Change your network settings, select Network troubleshooter.
Follow the steps in the troubleshooter, and run into if that fixes the problem.

Restart your modem and wireless router. This helps create a new connection to your internet access provider (ISP).

When you practise this, everyone that is continued to your Wi-Fi network volition exist temporarily disconnected. The steps y'all take to restart your modem and router can vary, but here are the general steps. (Annotation: If you lot have a cable modem/Wi-Fi router combo device, you only need to follow the steps for the single device.)
1. Unplug the power cablevision for the router from the power source.
2. Unplug the power cablevision for the modem from the power source.
  
  Some modems accept a backup battery. If you unplug the modem and lights stay on, remove the battery from the modem.
3. Wait at to the lowest degree 30 seconds or so.
  
  If y'all had to remove the battery from the modem, put it back in.
4. Plug the modem back into the ability source. The lights on the modem will blink. Await for them to stop blinking.
5. Plug your router back into the ability source.
  
  Wait a few minutes for the modem and router to fully power on. You tin can usually tell when they're ready by looking at the status lights on the two devices.
6. On your PC, try to connect once again.

Connection issues can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Endeavour the following steps to help narrow down the source of the trouble.

If the "Wi-Fi connected" icon appears on the right side of the taskbar, visit a dissimilar website. If the website opens, there might be a trouble with the specific website. If you tin't connect to another website, become to the next step.
On another laptop or phone, try to connect to the same network. If y'all tin connect, the source of the problem is probable due to your device—get to the section Network troubleshooting on your device. If you can't connect to the network on any device, keep to the next step.
Check to see if at that place is a problem with the connexion to your Wi-Fi router. Do this past using a ping examination.
1. In the search box on the taskbar, type Command prompt. The Control Prompt button will appear. To the right of it, select Run every bit administrator > Yes.
2. At the command prompt, blazon ipconfig, and so select Enter. Wait for the proper noun of your Wi-Fi network within the results, and and so find the IP accost listed adjacent to Default gateway for that Wi-Fi network. Write down that address if you need to. For instance: 192.168.one.1
3. At the prompt, type ping <DefaultGateway> and and then select Enter. For example, type ping 192.168.1.one and select Enter. The results should be something like this:

Answer from 192.168.1.1: bytes=32 time=5ms TTL=64
Answer from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
Reply from 192.168.1.one: bytes=32 fourth dimension=5ms TTL=64
Reply from 192.168.ane.1: bytes=32 fourth dimension=5ms TTL=64
Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If you lot meet results like this and are getting a reply, and so you have a connection to your Wi-Fi router, so in that location might be a trouble with your modem or ISP. Contact your Internet service provider or check online on another device (if yous can) to come across if there's a service outage.

If the results of the ping test signal that yous are not getting a answer from the router, endeavor connecting your PC directly to your modem by using an Ethernet cable (if yous can). If you can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make sure y'all've installed the latest firmware and encounter the documentation for your router.

Run network commands

Effort running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and flush and reset the DNS client resolver enshroud:

In the search box on the taskbar, type Command prompt. The Command Prompt button will appear. To the right of it, select Run every bit administrator > Yes.
At the command prompt, run the following commands in the listed club, and then check to see if that fixes your connection problem:
- Blazon netsh winsock reset and select Enter.
- Type netsh int ip reset and select Enter.
- Blazon ipconfig /release and select Enter.
- Blazon ipconfig /renew and select Enter.
- Type ipconfig /flushdns and select Enter.

Uninstall the network adapter commuter and restart

If the previous steps didn't work, try to uninstall the network adapter driver, and and so restart your computer. Windows will automatically install the latest commuter. Consider this approach if your network connectedness stopped working properly later a recent update.

Before uninstalling, make sure you take drivers available equally a fill-in. Visit the PC manufacturer's website and download the latest network adapter commuter from there. If your PC can't connect to the internet, yous'll need to download a driver on a different PC and save information technology to a USB wink bulldoze so you can install the driver on your PC. You'll need to know the PC manufacturer and model name or number.

In the search box on the taskbar, type Device Director, and so select Device Director from the list of results.
Aggrandize Network adapters, and locate the network adapter for your device.
Select the network adapter, printing and hold (or right-click), and so selectUninstall device > theAttempt to remove the driver software for this device check box >Uninstall.
Afterward uninstalling the driver, select the First push button > Power > Restart.

Later on your PC restarts, Windows volition automatically look for and install the network adapter driver. Bank check to see if that fixes your connection problem. If Windows doesn't automatically install a driver, try to install the backup driver you saved before uninstalling.

Check if your network adapter is compatible with the latest Windows Update

If you lost your network connectedness immediately after upgrading or updating Windows x, it'south possible that the current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the contempo Windows Update:

Select the Showtime button, then select Settings > Update & Security > Windows Update > View update history > Uninstall updates.
Select the most recent update, and then select Uninstall.

If uninstalling the most recent update restores your network connection, cheque to see if an updated commuter is bachelor:

In the search box on the taskbar, blazon Device Manager, and so select Device Manager from the list of results.
Expand Network adapters, and locate the network adapter for your device.
Select the network adapter, select Update driver > Search automatically for updated driver software, and then follow the instructions.
Afterward installing the updated driver, select the Beginning push > Ability > Restart if yous're asked to restart, and see if that fixes the connection issue.

If Windows can't notice a new commuter for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. You lot'll need to know the PC manufacturer and model name or number.

Do one of the following:

If yous couldn't download and install a newer network adapter commuter, hide the update that'south causing yous to lose your network connection. To learn how to hide updates, come across Hide Windows Updates or driver updates.
If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. To do this, select the Showtime button, and so select Settings > Update & Security > Windows Update > Check for updates.

Use network reset

Using network reset should exist the final stride you effort. Consider using information technology if the steps in a higher place don't help to become you connected.

This tin help solve connection bug you might take after upgrading from a previous version of Windows to Windows 10. It tin can also help to prepare the problem where you can connect to the internet, but can't connect to shared network drives. Network reset removes whatever network adapters y'all have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are gear up to the defaults.

Note:To use network reset, your PC must be running Windows x Version 1607 or later. To meet which version of Windows ten your device is currently running, select the Start push, then select Settings > System > Near.

Select the Start button, and so select Settings > Network & Internet > Status > Network reset.
Open Network & Cyberspace Status settings
On the Network reset screen, select Reset at present > Yes to confirm.

Look for your PC to restart, and run into if that fixes the problem.

Notes:

Afterwards using network reset, you might need to reinstall and fix up other networking software you might be using, such equally VPN client software or virtual switches from Hyper‑V (if you're using that or other network virtualization software).
Network reset might fix each i of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can assist make your PC more secure. However, if your PC is used for file or printer sharing, you'll demand to make your PC discoverable again by setting it to utilise a private network profile. To practice this, select the Start button, then select Settings > Network & Internet > Wi-Fi . On the Wi-Fi screen, select Manage known networks > the network connectedness you want to modify > Backdrop. Under Network profile, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have different avant-garde settings you tin can change based on your network surround or connexion preferences.

Bank check the Wireless Fashion setting for your network adapter and make sure it matches the capabilities of the network you're trying to connect to. If it doesn't match, y'all won't be able to connect, and the network might non appear in the list of bachelor networks. The Wireless Mode will often be set to Auto or something like by default, which enables connection for every kind of network that's supported.

To observe the wireless way setting

In Device Manager, select Network adapters, and then double-click the network adapter name.
Select the Advanced tab and expect for a Wireless Mode setting. Make sure it's set to the mode your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi contour to salvage the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name (SSID), and so on. If you can't connect to a Wi-Fi network that you could connect to before, it'due south possible that the network settings might have changed or the profile is corrupted.

To ready this, remove (or "forget") the network connexion, then reconnect to the network. When you forget a network connexion, information technology removes the Wi-Fi network profile from your PC.

To forget a network

Select the Wi-Fi network icon on the right side of the taskbar, then select Network & Cyberspace settings.
Select Wi-Fi , then select Manage known networks.
Select the network you want to forget, then select Forget.

Afterward, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection.

Check your home layout

Your Wi-Fi network might exist affected past the network'due south frequency band, aqueduct congestion, and/or betoken strength. For more info, see Wi-Fi problems and your domicile layout.

Check for additional symptoms for the "No internet connectedness" icon No Internet connection

There may be additional troubleshooting steps yous tin can effort, depending on which symptoms y'all're having. To view these steps, check out Wi-Fi connection icons and what they mean.

Related topics

Setting up a wireless network
How to find your wireless network password
Analyze the wireless network report
Wi-Fi tools and apps
Make a Wi-Fi network public or private in Windows 10

Make sure Wi-Fi is turned on.
1. Swipe in from the right edge of the screen, selectSettings, then select theNetwork icon.
2. Turn onWi-Fi.
Brand sure the concrete Wi‑Fi switch on your laptop is turned on. (An indicator light unremarkably shows when information technology'southward on.)
Make certain your PC isn't in aeroplane mode.
1. Swipe in from the right edge of the screen, selectSettings, then select theNetwork icon.
2. Turn offAirplane fashion.
Motility closer to the router or access bespeak if you can.
If yous don't encounter the network proper noun at all, the router or access point might not be set to circulate the network name. In this instance, you'll need to connect to it manually.
1. Swipe in from the correct border of the screen, and and then selectSettings.
2. Select theNetwork icon, and then selectHidden network.
3. Type the network proper noun and selectNext.
4. Type the countersign and selectNext.
5. Follow any boosted instructions to get connected.
The network will be added to your listing of networks and will be available to connect to when your calculator is in range of the network. To connect to the network, follow these steps:
1. Open upConnect to a Network by selecting the network icon in the notification area.
2. SelectUnnamed Network, selectConnect, and and so blazon the network information. The network will exist added to your list of networks and volition exist available to connect to in the time to come when your reckoner is in range of the network..

Allow Windows try to assistance you fix the problem. Try running the Network troubleshooter to run across if it can diagnose and fix the trouble.

Select theStart button, outset typingNetwork issues, so selectIdentify and repair network problems in the list.

The Network Troubleshooter (mentioned higher up) can help diagnose and fix common connection problems. Later using that, try running the network commands below because the combination of doing these 2 things can assist y'all become connected.

If your trouble isn't fixed afterwards running the Network troubleshooter, try to:

Reset the TCP/IP stack.
Release the IP address.
Renew the IP address.
Flush and reset the DNS client resolver cache.

Here'south how to run networking commands in a command prompt:

Select the Start button, start typing cmd, right-click Command Prompt in the listing, select Run every bit Administrator, and so select Yes.
At the control prompt, run the following commands in the listed order and then check to come across if that fixes your connection problem:
- Type netsh winsock reset and press Enter.
- Type netsh int ip reset and printing Enter.
- Blazon ipconfig /release and printing Enter.
- Type ipconfig /renew and press Enter.
- Type ipconfig /flushdns and press Enter.

This helps create a new connection to your Internet service provider (Internet service provider). When you lot do this, everyone that is connected to your Wi-Fi network volition exist temporarily disconnected.

The steps you take to restart your modem and router tin can vary, but hither are the full general steps:

Unplug the ability cable for the router from the power source.
Unplug the power cable for the modem from the power source.

Some modems take a backup battery. So if y'all unplug the modem and lights stay on, remove the bombardment from the modem.
Await at least 30 seconds or then.

If you had to remove the battery from the modem, put it dorsum in.
Plug the modem back into the power source. The lights on the modem will blink. Wait for them to stop blinking.
Plug your router back into the power source.

Expect a few minutes for the modem and router to fully power on. Yous can unremarkably tell when they're set by looking at the status lights on the two devices.
On your PC, try to connect once more.

Brand sure it's non a problem with your cable modem or Internet service provider (Isp). If it is, contact your Isp.

Select the Start button, start typing cmd, right-click Command Prompt in the list, select Run as Administrator, and and so select Yes.
At the control prompt, type ipconfig.

Await for the IP address listed next to Default gateway. Write downward that address if y'all need to. For example, 192.168.one.1.
At the prompt, type ping <Default gateway> and press Enter. For case, type ping 192.168.i.1 and printing Enter.

The result should be something like this:

Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Reply from 192.168.i.ane: bytes=32 fourth dimension=5ms TTL=64
Reply from 192.168.1.ane: bytes=32 fourth dimension=5ms TTL=64
Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
Ping statistics for 192.168.one.1: Packets: Sent = 4, Received = iv, Lost = 0 (0% loss), Judge circular trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you run across results similar to the results to a higher place, but you tin't connect to the Internet on your PC, there may be a problem with your modem or Isp (Internet service provider).

If you're still having trouble connecting to a network, it might be related to your network adapter.

Try using the Network Adapter troubleshooter to automatically notice and fix some problems. This troubleshooter will disable and re-enable the adapter, and try some other mutual repairs.

Select the Beginning button, start typing Troubleshooting, and then select Troubleshooting in the list. Select View all>Network Adapter.
Update the network adapter commuter. An outdated or incompatible network adapter driver tin can cause connection bug. Check to come across if an updated driver is available.
1. Select the Start button, start typing Device Manager, so select it in the list.
2. In Device Manager, selectNetwork adapters, right-click your adapter, and so select Properties.
3. Select the Commuter tab, and then select Update Driver.
4. Select Search automatically for updated driver software.

If Windows can't find a new commuter for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. If your PC can't connect to the Internet, you'll need to download a driver on a dissimilar PC and save it to a USB flash drive so you can install the driver on your PC. You'll demand to know the PC manufacturer and model proper name or number.

Here are some things to check and try with your router if you're at domicile and having trouble getting connected.

If you don't see the network name, sign in to your router and cheque to see if it'due south prepare to circulate the network name.
1. Connect your PC to your router using an Ethernet cable.
2. Open your web browser and type the IP address for your wireless router. (For instance, 192.168.1.1 or 172.16.0.0—bank check the documentation for your router to observe the default IP address.)
3. Sign in with your user name and password, then brand sure an selection labeled Enable SSID Broadcast, Wireless SSID broadcast, or something like is turned on. This setting is oft on a Wireless Settings page.
Cheque to see if your Wi-Fi network uses Media Admission Control (MAC) address filtering for security. If it does, y'all'll need to add the MAC accost for your PC to the access listing on your router before you lot tin connect.
1. Select the Kickoff button. Start typing cmdand correct-click Command Prompt in the listing. Select Run as Administrator, and then select Yes.
2. At the command prompt, type ipconfig /all.
  
  Write downward the address that appears adjacent toPhysical Address for your wireless network adapter. This is the address y'all'll need to add together to the admission list on your router.
To add together the MAC address to the access listing on your router:
1. Open your web browser and type the IP address for your wireless router. (For example, 192.168.1.1 or 172.16.0.0—check the documentation for your router to find the default IP address.)
2. Sign in with your user name and password, then wait for a setting that says MAC Accost Filter or something similar.
3. Add the MAC address you wrote down for your PC to the admission list and salve your changes.
On your PC, endeavor to connect to the Wi-Fi network again.

Make sure Wi-Fi is turned on.
1. On a laptop, open up Windows Mobility Eye by selecting the Start button and and then selectingControl Panel>Mobile PC>Windows Mobility Middle.
2. Look in theWireless Networkdepartment. If Wi-Fi is on, the button should sayPlow wireless off.
Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when information technology's on.)
Check and brand certain your PC isn't in airplane mode.
Move closer to the router or admission betoken if you tin.
If you don't see the network proper noun at all, the router or access point might not be set to circulate the network name. In this case, yous'll demand to connect to it manually.
1. Open Manage Wireless Networks by selecting theBeginning push button, so selectingCommand Panel. In the search box, blazonwireless and then selectManage wireless networks.
2. SelectAdd, and and then selectManually create a network profile.
3. Type the network information.
4. If you want Windows to automatically connect when the network is in range, select theCommencement this connection automatically check box.
5. Select theConnect even if the network is not dissemination cheque box, selectNext, and then selectClose.
The network will exist added to your list of networks and will exist bachelor to connect to when your reckoner is in range of the network. To connect to the network, follow these steps:
1. OpenConnect to a Network by selecting the network icon in the notification area.
2. SelectUnnamed Network, selectConnect, so type the network information. The network will be added to your listing of networks and will be bachelor to connect to in the future when your computer is in range of the network..

Let Windows try to help y'all fix the problem. Attempt running the Network troubleshooter to run across if it tin can diagnose and fix the problem.

Open the Network troubleshooter by right-clicking the network icon in the notification area so selectingTroubleshoot problems.

The Network Troubleshooter (mentioned above) can help diagnose and gear up common connectedness problems. After using that, try running the network commands below considering the combination of doing these ii things can aid you get connected.

If your problem isn't stock-still subsequently running the Network troubleshooter, try to:

Reset the TCP/IP stack.
Release the IP address.
Renew the IP address.
Flush and reset the DNS client resolver cache.

Here'southward how to run networking commands in a command prompt:

Select theBeginning push . Blazon cmd in the search box, correct-click cmd in the listing, select Run as ambassador, and so select Aye.
At the command prompt, run the post-obit commands in the listed order and and then check to see if that fixes your connection trouble:
- Type netsh winsock reset and printing Enter.
- Type netsh int ip reset and press Enter.
- Type ipconfig /release and press Enter.
- Blazon ipconfig /renew and printing Enter.
- Type ipconfig /flushdns and printing Enter.

This helps create a new connectedness to your Internet access provider (ISP). When you exercise this, anybody that is connected to your Wi-Fi network will exist temporarily disconnected.

The steps you take to restart your modem and router tin vary, but here are the general steps:

Unplug the ability cable for the router from the power source.
Unplug the power cable for the modem from the power source.

Some modems take a fill-in battery. So if you unplug the modem and lights stay on, remove the battery from the modem.
Wait at least 30 seconds or so.

If you had to remove the bombardment from the modem, put information technology dorsum in.
Plug the modem back into the power source. The lights on the modem volition blink. Look for them to stop blinking.
Plug your router back into the ability source.

Wait a few minutes for the modem and router to fully power on. You tin usually tell when they're ready past looking at the status lights on the two devices.
On your PC, endeavour to connect once more.

Make sure it's not a problem with your cable modem or Internet access provider (ISP). If it is, contact your Internet service provider.

Select the Offset push button . Type cmd in the search box, correct-click cmd in the list, select Run every bit ambassador, so select Yes.
At the command prompt, type ipconfig.

Look for the IP address listed next to Default gateway. Write downward that address if you need to. For instance, 192.168.1.1.
At the prompt, type ping <Default gateway> and press Enter. For case, blazon ping 192.168.1.one and press Enter.

The effect should be something like this:

Reply from 192.168.i.1: bytes=32 time=5ms TTL=64
Reply from 192.168.i.1: bytes=32 time=5ms TTL=64
Answer from 192.168.1.1: bytes=32 time=5ms TTL=64
Answer from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
Ping statistics for 192.168.1.1: Packets: Sent = four, Received = 4, Lost = 0 (0% loss), Judge round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you lot meet results like to the results above, but y'all can't connect to the Internet on your PC, at that place may be a problem with your modem or Cyberspace service provider (ISP).

If y'all're still having trouble connecting to a network, it might be related to your network adapter.

Try using the Network Adapter troubleshooter to automatically notice and prepare some bug. This troubleshooter volition disable and re-enable the adapter, and try some other common repairs.

Open up the Network Adapter troubleshooter by selecting the First push and then selecting Control Panel. In the search box, blazon troubleshooter and and then select Troubleshooting>View all >Network Adapter.
Update the network adapter driver. An outdated or incompatible network adapter driver can cause connexion problems. Check to see if an updated driver is available.
1. Open Device Managing director by selecting the Start button , selecting Control Panel, selecting System and Security, then, under Arrangement, selecting Device Manager . If you're prompted for an administrator password or confirmation, blazon the password or provide confirmation.
2. In Device Director, selectNetwork adapters, correct-click your adapter, then select Backdrop.
3. Select the Driver tab, and then select Update Driver.
4. Select Search automatically for updated driver software.

If Windows can't detect a new commuter for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from at that place. If your PC tin't connect to the Internet, you'll need to download a driver on a different PC and salve information technology to a USB flash drive then you tin install the driver on your PC. You'll need to know the PC manufacturer and model proper noun or number.

Here are some things to check and try with your router if you're at home and having problem getting connected.

If you don't see the network name, sign in to your router and check to see if it'south ready to broadcast the network proper noun.
1. Connect your PC to your router using an Ethernet cablevision.
2. Open your web browser and type the IP address for your wireless router. (For example, 192.168.1.one or 172.sixteen.0.0—cheque the documentation for your router to detect the default IP address.)
3. Sign in with your user name and password, so make sure an option labeled Enable SSID Broadcast, Wireless SSID broadcast, or something like is turned on. This setting is often on a Wireless Settings page.
Bank check to see if your Wi-Fi network uses Media Access Control (MAC) accost filtering for security. If it does, you lot'll need to add together the MAC address for your PC to the access list on your router before y'all tin can connect.
1. Select the Start button. Type cmd in the search box and correct-click cmd in the list. Select Run as administrator, and so select Yes.
2. At the command prompt, type ipconfig /all.
  
  Write down the address that appears next toPhysical Address for your wireless network adapter. This is the address you lot'll need to add to the access listing on your router.
To add together the MAC accost to the access listing on your router:
1. Open your web browser and type the IP address for your wireless router. (For example, 192.168.ane.i or 172.16.0.0—cheque the documentation for your router to find the default IP accost.)
2. Sign in with your user name and password, then await for a setting that says MAC Address Filter or something similar.
3. Add together the MAC address you lot wrote down for your PC to the access list and salve your changes.
On your PC, try to connect to the Wi-Fi network again.